How do you beat social media algorithms? A small, but highly engaged, community is way better than attracting huge bulks of ghost followers.
What does a Community Manager do all day? I've outlined a typical job description for this growing specialization.
Those Facebook fans you paid once to acquire, you must now pay twice to reach. Time to adapt to "Facebook Zero."
A collection of cool brand tweets. Maybe it's time for your brand to go outside of your Twitter comfort zone, too?
How much is shared via email, messaging apps, and closed forums? According to Alexis Madrigal at the Atlantic, quite a lot.