I find myself re-listening over and over again to this story about Jack Nicholson and Martin Scorcese told by Matt Damon. It's a story about storytelling.
In terms of corporate communication, businesses in general — and startups in particular! — should focus less on storytelling and more on storycrafting.
The Four Seasons Total Landscaping press conference is a slice of modern PR history — just as it could’ve been another episode of the comedy show, Veep.
A public apology is a tool to allow the story to move into the next phase sooner rather than later — whatever that phase might hold in store for the accused.
The demise of CrossFit has been a long time coming. Glassman's tweet did stir up a perfect PR storm, but the brand CrossFit was already in serious trouble.
